CRM for service providers
Finally get rid of chaos and missed opportunities. With Archie CRM, you capture all relevant information centrally and give the right relationships the attention they need.
The result? Grip on projects, predictable sales and higher margins!
40 years of experience | 15+ years of customer loyalty | Simple integrations | Secure in Dutch cloud or on premise
Benefits Archie CRM for service providers
Predictability of assignments & projects
Signal timely what assignments are coming up so that projects can be planned on time with the right resources. With the advanced dashboards and analysis capabilities, the project managers know what's coming and you create peace in the tent.
Attention monitor for strong relationships
Exclusive to Archie CRM! This powerful tool allows you to see at a glance whether you are investing your time and energy in the right customers. Is the attention you give in proportion to the customer value? This insight helps you use resources smarter and strategically build valuable, profitable relationships. This makes this tool indispensable for service providers!
Continuity in the organization
All information from stakeholders and projects such as prospects, customers and suppliers is fixed in one place. If one employee leaves, the other still knows what's going on with a relationship.
Always up-to-date from anywhere
With Archie CRM mobile, your team is always on top of the latest customer information. Whether account managers, project managers or consultants, everyone works smarter. Convenient features, such as call recording, save you time and help customers faster.
Trusted by more than 500 organizations
Take your service to the next level
Your clients expect not only high-quality service, but also flexibility, speed and seamless communication.
Archie CRM provides service providers with the right tools to meet these challenges.
This allows you to access stakeholder information such as mutual structures, agreements made, emails and pending quotes from anywhere, allowing you to not only communicate better, but also stay ahead of customer demand and keep a grip on margins.
With insights from the Attention Monitor , focus your precious time on the right relationships so you never miss another opportunity.
The Project Module helps you keep track of current orders, resulting in satisfied customers and higher margins.
Of course, Archie CRM integrates seamlessly with your accounting software for a streamlined process.
With Archie CRM, you get to know your customers better and take advantage of every opportunity to work smarter. That's how you take your service to the next level.
Archie CRM by department
Seamless integrations
Financial software is indispensable to your organization. We understand that all too well. That's why we guarantee a strong link with Archie CRM. In addition, we can integrate Archie CRM with your most important tools such as external data suppliers and marketing software. This way, you benefit from effortless data exchange and work more efficiently without double entry.
A collaboration that makes you really happy!
Why Archie as a partner for service providers?
The best support in CRM land! Instantly someone on the line to help you.
Experienced CRM experts for the optimal setup that suits your services and way of working.
Proven reliable! With 40 years of experience, Archie has a solid reputation.
Your data always safely stored. GDPR-proof and according to ISO certification.
Project module: smarter collaboration
In the project module integrated in Archie CRM, you easily capture all stakeholders and clearly map out communication, hours, resources and planning. This way, everyone in your organization knows exactly what needs to be done. Thanks to extensive analyses, you can identify bottlenecks early on, such as shortages in capacity or delays in the planning. Make adjustments immediately and ensure satisfied customers and a healthy margin on your projects!
Type of service providers that benefit from Archie CRM
Different types of service providers use Archie CRM for customer relationship management, sales, marketing, projects and service. Some examples:
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![Consultancy]()
Consultancy
With Archie CRM, consulting firms such as appraisers and construction consulting firms have a handle on their sales opportunities and ongoing consulting processes. Moreover, with the Attention Monitor, they keep track of exactly which clients need extra attention. With this, they lay the foundation for strong relationships that lead to higher customer satisfaction and more sales.
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![IT Technology Services]()
IT Technology Services
Archie CRM's Project module allows technology service providers such as engineering firms and inspection services to record all projects and stakeholders in one clear system. This allows you to switch efficiently and manage all technical details and deadlines effortlessly.
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![Marketing & Communications]()
Marketing & Communications
Several Marketing, advertising and media agencies maintain insight into the sales funnelfor grip on sales journeys, from lead to customer. This helps you optimize marketing strategies and work in a targeted way to increase conversions.
In addition, projects are easily monitored through the project module.
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![Facility services]()
Facility services
Service providers such as waste managers and cleaning companies manage their resources and scheduling easily with Archie CRM. Capturing contracts and communicating with customers is child's play. This promotes streamlined collaboration and overview.
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![Financial Services]()
Financial Services
Service providers such as bailiffs and collection agencies use Archie CRM to keep track of multiple clients and client files. With Archie CRM, you apply effective Stakeholder Management, which allows you to map out the communications of all parties involved. This simplifies the follow-up of cases and promotes faster processing.
Get a jump start on CRM for your organization. Download the toolkit for service providers for free now!
Download this toolkit and discover how CRM supports your service with:
E-book: What is CRM? - The benefits of CRM for your organization
RFI template - speed up the CRM selection process with a ready-made template
E-book: What Does CRM Cost? - Get insight into costs and savings
Selection checklist - walk through all the important steps to CRM
Frequently Asked Questions
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Archie is known for its extremely user-friendly interface and extensive functions for customer relationship management, sales, marketing, projects and service. It has been specially developed for SME service providers in the Netherlands and Belgium with the right tools and integrations to perfectly suit the needs of your organization. Users also appreciate the ease of use of the software and the personal service of the Archie team.
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The required investment for your service organization depends on the number of users and the desired functionalities. All amounts are transparent in advance; with Archie CRM you know exactly where you stand. Check this page for an indication of the rates: Pricing.
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Archie attaches great importance to data security and therefore ensures that both the organization and the software meet the highest standards. Our clients' data is only stored in the Netherlands with an ISO-certified hosting party. Archie is ISO 27001 certified and has its software periodically subjected to a Pen & Hack test, so that it meets the latest security requirements in all respects.
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Archie CRM offers solutions for multiple types of SME organizations. Also check out Archie CRM forwholesale companies or Archie CRM for manufacturing companies and discover the features and benefits for your type of organization.
Request your free demo now!
Discover how intuitive and user-friendly Archie CRM works in just 20 minutes. During a demo, fully tailored to your wishes and requirements, we will show you how Archie CRM helps your organization move forward. Be amazed - you won't find a demo like this anywhere else!