Strengthen your customer relationships with 100+ smart features
With Archie CRM's advanced features, you'll work with purpose and save time.
40 years of experience | 15+ years of customer loyalty | Simple integrations
Secure in Dutch cloud or on premise
Customized attention
Relationship Management
All relevant information about your customer in one overview
Build customer files with call reports, documents, sales and emails.
With the mobile app all information at hand, wherever you are
Use tags to create smart segments
Attention Monitor
Exclusive to Archie! With this tool, you can instantly see if you are putting the right energy into the right customers and build valuable relationships.
This way you have real personal contact
Don't miss any more revenue opportunities
Tasks & Activities
You'll never forget important moments for a client again. Effortlessly manage countless relationships with automatic tasks.
Workflow for fast and efficient planning
Proactively address customer needs for increased customer satisfaction
Customer Reviews
Léon van Bokkem
Commercial Manager Rungis
We think it is important to have a good overview of our customers and their needs. Archie is indispensable for this. We now have insight into appointments, easily record contact moments and conversation reports, and divide tasks among ourselves.
Edward Nijhuis
Managing Director Habeco
We use the Attention Monitor as a tool for the field staff to increase their own effectiveness.
After all, with the right information, you can make much more targeted selections and analyses.
Get a better grip on sales opportunities
Sales
All (sales) data available on the go with Archie CRM Mobile
Collaborate on sales projects with all info right at hand
Analyze the potential of new leads based on customer profiles
Create customized quotes in just a few clicks
Salesfunnels
Keep track of what you have offered, who the decision makers are and the status. Track your opportunities through the sales funnel and stay in control.
Easily adjust and improve as needed
Visibility into which deals are going to fall for better operational planning
Target & Trend Monitor
On track with your marketing and sales? This smart monitor lets you see your progress instantly and make better forecasts.
Immediately recognize and adjust bottlenecks
Handily capitalizing on new opportunities
Pleased with these collaborations
Exceed customer expectations
Customer Service
Clear overview and handling of questions and complaints
Correspondence and documents linked directly to the customer
Dashboards for detecting bottlenecks and increasing service efficiency
Automatic billing based on recorded hours
Call registration
Handle service questions faster than ever with Archie's centralized helpdesk environment. Simple, error-free and lightning fast!
Link a follow-up action directly to a relationship and contact person
The entire team has insight into open and closed questions
Time tracking & Workflow
Job done? Quickly close a ticket via the app, with time tracking, comments, automatic emails and follow-up actions.
Combine time tracking with activities via convenient workflow
Record time with the order and set it up for invoicing immediately
Customer Reviews
Julien Nyst
General Manager Benelux Giacomini
Our market is extremely diverse and sales processes run through different channels with every request for proposal. With the possibilities of Archie's project module, we can manage this well and keep an overview.
Lydian Zoetman
Commercial Director Jopen
With Archie we manage customer and prospect data to drive our sales strategy. Thanks to clear reports, we know where we stand and what action points are needed to achieve our objectives.
CRM as the heart of your campaigns
Marketing
Manage your marketing campaign(s) from head to tail
Collect all leads from your website, events and LinkedIn campaigns in one place
Schedule automatic actions in sales to follow up on hot leads
Increase your clout with links to marketing automation tools
Leadnurturing
The segmentation options in Archie allow you to reach exactly the right audience with news updates, invitations or DM campaigns.
Get to know your target audiences and optimize your message
Increase cross- and upsell opportunities with your customers
Socialmedia integration
LinkedIn and other platforms offer valuable customer information, all organized on the relationship map. Handy!
Keep real-time insight into what customers are saying and sharing
Increase your brand value through thought leadership
Dashboards for the right decisions
Management
Generate your own reports with the right control information
Comprehensive dashboards for in-depth insights
Marketing efforts, costs and revenues in view
Intelligent links to data tools
Customer value analyses
How are my customers distributed in relation to value or size? Which customers have the potential to grow? See directly through the customer pyramid where opportunities lie.
Deploy the right resources for different audiences
Use customer building to determine market potential based on look-a-likes
Dashboards
Your home screen for the workday! This gives you an instant view of the most important KPIs. Without having to run complicated analyses.
Direct employees individually or as a team
Focus on the most important tasks that contribute to achieving the goals.
Connect your CRM with tools you already use
Combine all your essential tools with Archie CRM for seamless workflows.
Time savings through standard links
Establish new workflows through smart integrations
No more duplicate data entry
Request your free demo now!
Discover for yourself why leading companies trust Archie as their CRM solution. Request a free demo now and experience the power of the Netherlands' most valued CRM software. Start improving your relationship management today!