Strengthen your customer relationships with 100+ smart features
With Archie CRM's advanced features, you work purposefully and save time.
40 years of experience | 15+ years of customer loyalty | Simple integrations | Secure in Dutch cloud or on premise
Customized attention
Relationship Management
All relevant information about your customer in one overview
With the mobile app all information at hand, wherever you are
Build customer files with call reports, documents, sales and emails.
Use tags to create smart segments
Attention Monitor
- Exclusive to Archie! With this tool, you can instantly see if you are putting the right energy into the right customers and build valuable relationships.
- That way, you have personal contact
- Don't miss any more revenue opportunities
Taken & activiteiten
- You'll never forget important moments for a client again. Effortlessly manage countless relationships with automatic tasks.
- Workflow for fast and efficient planning
- Proactively address customer needs for increased customer satisfaction
What do they value in Archie CRM?
Jelle Poppe
Sales manager Grozette
I think the biggest advantage of all is the mobile app. Whereas before you always had to start up your laptop, now you can find everything on your phone. If an account manager wants to quickly look something up at the airport, he or she has the information right at hand.
Edward Nijhuis
Managing Director Habeco
We use the Attention Monitor as a tool for the field staff to increase their own effectiveness.
After all, with the right information, you can make much more targeted selections and analyses.
Get a better grip on sales opportunities
Sales
All (sales) data available on the go with Archie CRM Mobile
Samenwerken aan salestrajecten met alle info binnen handbereik.
Analyseer de potentie van leads op basis van klantprofielen
Create customized quotes in just a few clicks
Salesfunnels
- Keep track of what you have offered, who the decision makers are and the status. Track your opportunities through the sales funnel and stay in control.
- Easily adjust and improve as needed
- Visibility into which deals are going to fall for better operational planning
Target & Trend Monitor
- On track with your marketing and sales? This smart monitor lets you see your progress instantly and make better forecasts.
- Immediately recognize and adjust bottlenecks
- Handily capitalizing on new opportunities
Pleased with these collaborations
Exceed customer expectations
Customer Service
Clear overview and handling of questions and complaints
Correspondentie en documenten gekoppeld aan de klant
Dashboards om bottlenecks op te sporen en service verhogen
Automatic billing based on recorded hours
Call registratie
- Handle service questions faster than ever with Archie's centralized helpdesk environment. Simple, error-free and lightning fast!
- Link a follow-up action directly to a relationship and contact person
- The entire team has insight into open and closed questions
Time tracking & Workflow
- Job done? Quickly close a ticket via the app, with time tracking, comments, automatic emails and follow-up actions.
- Combineer tijdregistratie met activiteiten via een handige workflow.
- Registreer tijd direct bij de order en zet het direct klaar voor facturatie.
Customer Reviews
Julien Nyst
General Manager Benelux Giacomini
Our market is extremely diverse and sales processes run through different channels with every request for proposal. With the possibilities of Archie's project module, we can manage this well and keep an overview.
Lydian Zoetman
Commercial Director Jopen
With Archie we manage customer and prospect data to drive our sales strategy. Thanks to clear reports, we know where we stand and what action points are needed to achieve our objectives.
CRM as the heart of your campaigns
Marketing
Manage your marketing campaign(s) from head to tail
Collect all leads from your website, events and LinkedIn campaigns in one place
Schedule automatic actions in sales to follow up on hot leads
Increase your clout with links to marketing automation tools
Leadnurturing
- The segmentation options in Archie allow you to reach exactly the right audience with news updates, invitations or DM campaigns.
- Leer je doelgroepen kennen en optimaliseer jouw boodschap.
- Verhoog cross- en upsell kansen bij jouw klanten.
Social media integratie
- LinkedIn en andere platforms bieden waardevolle klantinformatie, direct overzichtelijk op de relatiekaart.
- Houd real-time inzicht in wat klanten zeggen en delen.
- Verhoog je merkwaarde door thought leadership.
Dashboards for the right decisions
Management
Generate your own reports with the right control information
Comprehensive dashboards for in-depth insights
Marketing efforts, costs and revenues in view
Intelligent links to data tools
Customer value analyses
- Bekijk direct via de klantpiramide hoe klanten zijn verdeeld op basis van waarde, grootte en groeipotentie.
- Zet de juiste middelen in voor verschillende doelgroepen.
- Gebruik klantopbouw om marktpotentieel te bepalen op basis van look-a-likes.
Dashboards
- Jouw startscherm voor de werkdag met direct inzicht in de belangrijkste KPI's, zonder complexe analyses.
- Stuur medewerkers individueel of als team gericht aan.
- Focus op de taken die het meeste bijdragen aan het behalen van jouw doelstellingen.
Connect your CRM with tools you already use
Combine all your essential tools with Archie CRM for seamless workflows.
Time savings through standard links
Establish new workflows through smart integrations
No more duplicate data entry
Archie in actie zien?
Vraag nu een 1:1 demo aan en ontdek hoe Archie jouw processen versimpelt en direct waarde toevoegt aan je organisatie. Volledig op maat, in 20 min.