Working at Archie?

Are you commercially driven and genuinely interested in what customers want to achieve?

At Archie, we believe that good sales don't start with selling as much as possible, but with understanding what an organization needs and where you can truly add value.

That’s why we’re looking for a Mid-Level CRM Account Manager who thrives on acquiring new clients and further developing existing client relationships.

You have several years of sales experience, preferably in CRM, ERP, SaaS, or other business software. You’re curious, ask good questions, and know how to turn customer challenges into opportunities and concrete CRM solutions.

What will you do?

You will be responsible for a combination of new business development and account management. You will speak with managers, executives, and other decision-makers about their goals and challenges related to CRM, customer information, sales, and relationship management.

You don't start by talking about everything our software can do. First, you want to understand what an organization wants to achieve and where CRM can add value.

You:

• independently identifies and pursues new business opportunities;

• conducts meetings with prospects and clients, up to the C-level;

• provides advice based on a consultative-selling approach;

• translates client objectives and challenges into appropriate CRM solutions;

• further develops existing customer relationships;

• works with the Consultancy, Customer Success, and other colleagues to develop solutions and proposals;

• manages the entire commercial process, from initial contact through to contract award and handover.

You'll have a lot of freedom to apply your own commercial approach, ideas, and network. We're looking for someone who takes the initiative and creates opportunities rather than waiting for them to come along.

What do you bring?

We are looking for a sales professional who is results-oriented but understands that successful B2B sales are all about trust, substance, and lasting relationships.

Ideally, you should have:

• HBO-level work and thinking skills;

• Approximately 3 to 5 years of B2B sales experience;

• experience with CRM, ERP, SaaS, or business software;

• experience with consultative selling and various stakeholders;

• the ability to gain a deep understanding of business and customer issues;

• commercial drive and a passion for both new business and account management;

• sufficient persuasiveness to serve as a discussion partner at the management and executive levels;

• Excellent command of Dutch and a good command of English.

You don't need to be a senior CRM expert just yet. This position actually offers the opportunity to grow into a senior sales and CRM professional and become a full-fledged C-level counterpart.

What do we offer?

Archie is a Dutch CRM provider with over 40 years of experience. It’s large enough to work with prominent organizations, yet small enough to adapt quickly and actually put good ideas into practice.

You'll get:

• €3,500 – €5,000 gross per month based on a 40-hour workweek;

• an attractive bonus plan;

• 25 vacation days and an 8.5% vacation bonus;

• a good retirement plan;

• a leased car, including for personal use and vacations;

• laptop and phone (reimbursement);

• a bicycle lease program;

• plenty of opportunities for personal growth;

• A lot of freedom and responsibility.

You'll be joining an experienced and close-knit team with short lines of communication. Our office is located in Oosthuizen, North Holland, just north of Amsterdam.

Why Archie CRM?

Organizations have access to more and more customer data. But more information does not automatically mean better customer relationships.

We believe that CRM should help us identify, from all that information, which customers need attention, why, and when. Technology and AI support this process, but personal contact and genuine attention remain central.

That’s why we’re not looking for an account manager who just wants to sell software. We’re looking for someone who understands the challenges organizations face, can turn problems into opportunities, and helps customers make better use of CRM.

As a Mid-Level Account Manager, you’ll have the opportunity to bring that vision to market, win new clients for Archie, and help shape our next phase.

Interested?

Do you think your experience, commercial drive, and sales approach are a good fit for Archie? If so, we'd love to meet you.

Send your resume and a brief cover letter to HRM@Archie.nl. We’re especially interested in learning about who you are, what you’ve done, what inspires you in business, and why Archie appeals to you.

We do not appreciate unsolicited recruitment efforts in response to this job posting.

Help organizations get more out of their CRM and customer relationships

A CRM system is only successful if it helps people work more effectively and strengthen customer relationships.

That’s why we at Archie CRM are looking for a Mid-Level CRM Consultant with experience in CRM, ERP, or other business software—someone who looks beyond the technology, understands business processes, and can independently advise clients on how CRM can best work for their organization.

You serve as a point of contact for users, key users, and management. You analyze how an organization operates, identify opportunities and challenges, and translate objectives into a concrete CRM strategy, setup, and workflow.

What will you do?

As a consultant, you serve as the link between the client, the organization, and technology. You guide new clients through implementations and help existing clients use CRM more intelligently and effectively.

Your responsibilities will include, among other things:

• overseeing implementation, onboarding, and optimization processes;

• analyzing customer needs, processes, and information flows;

• translating business objectives into practical CRM solutions;

• provide advice on smarter and more effective use of CRM;

• conducting training sessions, workshops, and webinars;

• guiding users through change and adoption;

• identifying areas for improvement and commercial opportunities;

• coordinating more complex customer issues;

• Collaborate with Sales, Support, and Development.

So you don't just explain how Archie CRM works; above all, you help customers determine how CRM can benefit their organization.

Who are we looking for?

You have several years of experience and are ready to take the next step toward greater independence and substantive responsibility.

Ideally, you should have:

• HBO-level work and thinking skills;

• approximately 3 to 5 years of relevant experience in consulting, Customer Success, or

• software implementation;

• experience with CRM, ERP, or similar business software;

• Experience in independently advising and guiding clients;

• the ability to quickly grasp processes and translate them into

• practical solutions;

• strong communication and organizational skills;

• a proactive, customer-focused, and critical attitude;

• Proficiency in Dutch and English.

More important than just technical knowledge is your ability to connect technology with people, processes, and objectives. You’re not afraid to ask probing questions and turn problems into opportunities and concrete improvements.

Why Archie?

Archie has been developing CRM software in the Netherlands for over 40 years. Our clients range from small and medium-sized businesses to large organizations and government agencies.

With us, you’re not just a small cog in an implementation process. You’re involved from analysis and consulting through implementation, adoption, and further optimization. You’ll have a lot of freedom and responsibility, and you’ll work directly with Sales, Support, and Development.

This makes this position a great next step if you want to advance to a senior CRM consultant and become a full-fledged point of contact for management and clients.

We believe that CRM isn't about collecting as much customer data as possible, but about using all available information to identify which customers need attention, why, and when. As a consultant, you'll help our clients put that into practice.

What do we offer?

• A competitive salary based on knowledge and experience.

• 25 vacation days and an 8.5% vacation bonus.

• A good retirement plan.

• A leased car that you can also use for personal purposes.

• Laptop and phone (reimbursement).

• Training and development opportunities.

• A great deal of independence and responsibility.

• Hybrid work and opportunities for growth.

You'll be working from our office in Oosthuizen, as part of an experienced organization with short lines of communication, a wealth of knowledge, and plenty of room for initiative.

Interested?

Have you been working with CRM, ERP, or other business software for several years, and would you like to provide more consulting, take on more responsibility, and work more closely with customers?

Then we'd love to meet you.

Please send your resume and a brief cover letter to HRM@Archie.nl. We’re especially interested in your experience with business software, how you advise clients, and why this next step is a good fit for you.

As part of the application process, we use an MBTI personality profile. We use this to supplement the interviews in order to gain a better understanding of your personal preferences, work style, and how you collaborate with others.

We do not appreciate unsolicited recruitment efforts in response to this job posting.