CRM for small and medium-sized enterprises (SMEs).
Archie CRM for SMBs makes customer relationship management simpler and more effective! With the right insights and smart tools, you won’t miss a single opportunity. Build sustainable growth with Archie CRM!
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For 40 years the choice in CRM
Choose proven technology that continues to evolve with your business
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15+ years of customer loyalty
Archie customers stay more than 15 years on average because it works
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100% safe & Dutch
Your data is in the Netherlands in the cloud or on premise (AVG & ISO-27001)
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Flexible modules
Build your custom solution with powerful, customizable components
CRM for SMEs has never been more enjoyable
If only there were an approachable CRM system for SMEs full of possibilities. A system that would make your people happy. Well, there is! Meet the power of Archie and what our CRM solution can do for your organization. Being in the business of automating SMEs for over 40 years, we understand how important a user-friendly CRM solution is to the growth of your business. That is why we are committed to developing Archie CRM for SMEs in the Netherlands on a daily basis.
The result? CRM software rich in functionality that people can get to work with right away, in a pleasant way! With Archie you easily collect and share customer data, keep a grip on sales opportunities and increase your service level to customers. The unique features make it easy for your teams to work together on marketing and sales projects. Every department - whether marketing, sales, management or services - knows what is going on.
We are there for different types of SMEs
Various types of SMEs are using Archie CRM for relationship management, sales, marketing and service.
CRM for wholesale distribution
Keep a grip on your sales process! With Archie CRM you effortlessly keep an overview, work smarter and give your customers the attention they deserve. This way, you increase your margins and always stay one step ahead of your competitors.
CRM for manufacturing companies
ERP systems often fall short in CRM. You can do better! Archie CRM gives your sales, marketing and service teams the right support. Work smarter and stay ahead of the competition.
CRM for business services
Finally get rid of messy processes and missed opportunities. With Archie CRM, you centralize information and focus on the right relationships. So you get a grip on projects, predictable sales and higher margins.
Why CRM for SMEs?
There comes a point in an organization’s growth when processes become inefficient. You’ll notice it right away. Employees complain about a lack of clarity, the number of errors increases, and sales opportunities aren’t being followed up on properly. It’s time to consider a CRM system for small and medium-sized businesses.
Many managers at small and medium-sized businesses believe that CRM is only suitable for larger organizations. Nothing could be further from the truth. Now CRM software is also available in the cloud and you can pay on a pay-as-you-go basis, CRM is more accessible than ever. Smaller organizations, in particular, can now derive significant value from CRM.
CRM is more than just software
Customer Relationship Management is about relationship management and customer focus. The software serves to support this.
So CRM starts in your company's DNA; from a clear vision of relationship management with measurable goals. The CRM software helps you achieve these goals.
CRM software for SMEs acts as the collective memory of the company. It offers useful insights, tools for collaboration and aids for working smarter. This allows you to respond to the needs of prospects and customers in a timely manner.
The result? More grip on opportunities, satisfied customers and more profitability. Would you also like to start with Archie CRM?
Join 500+ entrepreneurs in the Netherlands and Belgium
Nikolas Nowakowski - Country Manager Ista Belgium
With Archie, we gain clear visibility into customer relationships and accelerate the quotation process, allowing us to be more transparent and responsive to customer expectations.
Niels Scheers - Sales support Hollarts Plastic Group
Archie's user-friendly software makes it easy for new colleagues to get started right away, without barriers.
Benefits of CRM for your business
Marketing
Humanize your marketing, organize your campaigns, and get more out of your promotions with Archie CRM. Through smart integrations with marketing tools, you can make CRM the heart of your marketing machine.
Sales
Don't let any opportunities slip away! With Archie CRM, you'll stay on top of your sales cycles. Thanks to the 360-degree customer profiles, you'll always have access to relevant information. This will help you stay one step ahead of the competition.
Relationship Management
Do you have insight into what relations want and what is going on with the customer? Archie CRM puts all relevant information together in a clear way. That way, you can stay ahead of the game and surprise the customer.
Customer service
Of course, you want to help your customers. But even more than that, you want to exceed their expectations! With Archie, your employees have all the information and tools they need to provide outstanding service.
Management
Make real-time adjustments using advanced dashboards and analytics. With the click of a button, you can access key performance metrics such as revenue trends or the status of the sales pipeline.
ICT
Software that integrates seamlessly into your IT infrastructure. Your privacy-sensitive customer information is securely stored in our ISO 27001-certified cloud environment in the Netherlands.
Flexibility that makes your job easier
Perfect fit
What's unique about Archie is its flexibility. It is standard software but feels like customization. The Archie CRM software can be customized for every organization and employee. Archie CRM adapts to your organization, not the other way around.
Mobile app
Our customers praise Archie CRM Mobile for its user-friendliness and convenient functionalities. For employees who are often on the road, it has become an indispensable tool.
Integrations
Combine the power of Archie CRM and your tools to work more effectively. Integrate CRM via the API for invoicing, logistics, time tracking, or email marketing. No standard connection? We easily connect thousands of tools to Archie via platforms such as Zapier.
CRM, right when every euro counts
Every euro can only be spent once. A CRM tool gives good visibility into the costs and benefits of all your marketing and sales efforts and investments.
So you can see for yourself whether you are recouping your investment in CRM for SMEs. But more importantly, you'll see if you're spending your time on the right customers.
With CRM especially for SMEs, you can find out much more easily which (time) investment has which return. That way, you can focus your marketing and sales activities even better on those prospects and customers with the highest chance of conversion.
Archie offers affordable software with a clear pricing model, so you know where you stand. SME companies using Archie CRM will earn back this investment in no time!
Frequently Asked Questions about Archie CRM
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Archie is a user-friendly CRM system specially developed for small and medium-sized enterprises. With Archie you can manage all your customer relations, sales opportunities and marketing campaigns in a clear way. Take a look at all the features and discover the price packages.
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Archie offers SMEs a number of important benefits:
Improve your customer service and increase customer satisfaction
Get a better understanding of your sales process and opportunities
Increase the efficiency of your marketing and sales team
Automate repetitive tasks around customer contact
Accessible, clear and affordable CRM system
The best support in CRM land!
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Archie CRM for SMEs is developed in the Netherlands and sold from the Netherlands. Archie's head office is located in Oosthuizen. This allows us to respond perfectly to specific needs of the Dutch market. This proximity also translates into good accessibility for support & training. This makes us the most accessible CRM provider in the Netherlands!
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Archie attaches great importance to data security and therefore ensures that both the organization and the software meet the highest standards. Our clients' data is only stored in the Netherlands with an ISO-certified hosting party. Archie is ISO 27001 certified and has its software periodically subjected to a Pen & Hack test, so that it meets the latest security requirements in all respects.
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There are several differences. First: exclusive features such as the Attention Monitorsand the Customer Pyramid, which you won’t find in other CRM systems. Second: personalized Dutch support where you can always reach someone right away. And third: 40 years of experience in the Dutch B2B market, which means Archie understands exactly what small and medium-sized businesses need.
Want to see Archie in action?
Request a one-on-one demo now and discover how Archie simplifies your processes and adds immediate value to your organization. Fully customized, in 20 minutes.