CRM for small and medium-sized enterprises (SMEs).
Archie CRM makes relationship management easier and more effective! With the right insights and smart tools, you leave no opportunity unused. Build your sustainable growth with Archie CRM!
40 years of experience | 15+ years of customer loyalty | Simple integrations
Secure in Dutch cloud or on premise
CRM for SMEs has never been more enjoyable
If only there were an approachable CRM system for SMEs full of possibilities. A system that would make your people happy. Well, there is! Meet the power of Archie and what our CRM solution can do for your organization. Having been in the business of automating SMEs for over 40 years, we understand how important a user-friendly CRM solution is to the growth of your business. That is why we are committed to developing Archie CRM for SMEs in the Netherlands on a daily basis.
The result? CRM software rich in functionality that people can get to work with right away, in a pleasant way! With Archie you easily collect and share customer data, keep a grip on sales opportunities and increase your service level to customers. The unique features make it easy for your teams to work together on marketing and sales projects. Every department - whether marketing, sales, management or services - knows what is going on.
Some loyal Archie supporters
Why CRM for SMEs?
There comes a time in the growth of an organization when processes become inefficient. You notice this naturally. Employees complain about a lack of overview, the number of errors increases and sales opportunities are not followed up adequately. Time to think about CRM.
There is a perception among many managers in SMEs that CRM is only suitable for larger organizations. Nothing could be further from the truth. Now CRM software is also available in the cloud and you can pay according to usage, CRM is more accessible than ever. Smaller organizations in particular can now get a lot of value from CRM.
CRM is more than just software
Customer Relationship Management is about relationship management and customer focus. The software serves to support this.
So CRM starts in your company's DNA; from a clear vision of relationship management with measurable goals. The CRM software helps you achieve these goals.
CRM software for SMEs acts as the collective memory of the company. It offers useful insights, tools for collaboration and aids for working smarter. This allows you to respond to the needs of prospects and customers in a timely manner.
The result? More grip on opportunities, satisfied customers and more profitability. Would you also like to start with Archie CRM?
Trusted by more than 500 organizations
Niels Scheers - sales support Hollarts Plastic Group
Archie's user-friendly software makes it easy for new colleagues to get started right away, without barriers.
Nikolas Nowakowski - country manager Ista Belgium
With Archie, we gain clear visibility into customer relationships and accelerate the quotation process, allowing us to be more transparent and responsive to customer expectations.
Benefits of CRM for your business
Marketing
Humanize your marketing, structure your campaigns and get more out of your actions using Archie CRM. Smart integrations with marketing tools such as email marketing software make CRM the heart of your marketing machine.
Sales
Don't let opportunities go to waste! With Archie CRM you are on top of the sales processes. Thanks to the 360-degree customer profiles, you always have relevant information at your disposal. This keeps you ahead of the competition. Everyone on the team knows exactly what to do to turn the prospect into a customer.
Relationship Management
Do you have insight into what relations want and what is going on with the customer? Archie CRM puts all relevant information together in a clear way. That way, you can stay ahead of the game and surprise the customer.
Customer Services
Of course you want to help customers. But even better, you want to exceed expectations! That means reacting quickly, offering sustainable solutions and pleasant contact. With Archie, your employees have all the information and tools they need to provide excellent service.
Management
Make immediate adjustments with advanced dashboards and analysis capabilities. With the push of a button, you have access to important control information such as sales development, pipeline status or customer turnover. Use overviews from Archie to support future marketing and sales plans.
ICT
Finally software that doesn't give you a headache! You can start using it right away. Thanks to various integration options, Archie CRM fits seamlessly into your current IT infrastructure. Your privacy-sensitive customer information is securely stored in our Dutch ISO 27001-certified cloud environment.
Flexibility that makes your job easier
Perfect fit
What's unique about Archie is its flexibility. It is standard software but feels like customization. The Archie CRM software can be customized for every organization and employee. Archie CRM adapts to your organization, not the other way around.
Mobile app
Our customers praise Archie CRM Mobile for its user-friendliness and convenient functionalities. For employees who are often on the road, it has become an indispensable tool.
Integrations
Combine the power of Archie CRM and your other tools to work more effectively and customer-focused. Integrate CRM via the API easily with commonly used software for invoicing, logistics, time recording or e-mail marketing. No standard connection? No problem. Through integration platforms like Zapier, we easily link thousands of tools to Archie.
CRM, right when every euro counts
Every euro can only be spent once. A CRM tool gives good visibility into the costs and benefits of all your marketing and sales efforts and investments.
So you can see for yourself whether you are recouping your investment in CRM for SMEs. But more importantly, you'll see if you're spending your time on the right customers.
With CRM especially for SMEs, you can find out much more easily which (time) investment has which return. That way, you can focus your marketing and sales activities even better on those prospects and customers with the highest chance of conversion.
Archie offers affordable software with a clear pricing model, so you know where you stand. SME companies using Archie CRM will earn back this investment in no time!
Frequently Asked Questions
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Archie is a user-friendly CRM system specially developed for small and medium-sized enterprises. With Archie you can manage all your customer relations, sales opportunities and marketing campaigns in a clear way. Take a look at all the features and discover the price packages.
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Archie offers SMEs a number of important benefits:
Improve your customer service and increase customer satisfaction
Get a better understanding of your sales process and opportunities
Increase the efficiency of your marketing and sales team
Automate repetitive tasks around customer contact
Accessible, clear and affordable CRM system
The best support in CRM land!
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Archie CRM for SMEs is developed in the Netherlands and sold from the Netherlands. Archie's head office is located in Oosthuizen. This allows us to respond perfectly to specific needs of the Dutch market. This proximity also translates into good accessibility for support & training. This makes us the most accessible CRM provider in the Netherlands!
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Archie attaches great importance to data security and therefore ensures that both the organization and the software meet the highest standards. Our clients' data is only stored in the Netherlands with an ISO-certified hosting party. Archie is ISO 27001 certified and has its software periodically subjected to a Pen & Hack test, so that it meets the latest security requirements in all respects.
Request your free demo now!
Discover for yourself why leading companies trust Archie as their CRM solution. Request a free demo now and experience the power of the Netherlands' most valued CRM software. Start improving your relationship management today!