Who is Archie?
A close-knit club that has excelled in personal and user-friendly CRM for over 40 years!
40 years of experience | 15+ years of customer loyalty | Simple integrations | Secure in Dutch cloud or on premise
This is how we make a difference
Dutch sobriety
No unnecessary fuss, but clear agreements and honest communication. With a joke at times. Because that is also part of pleasant cooperation. You won't catch us on smooth marketing talk with a lot of English terms. You will catch us on concrete results!
Data security
Are you waiting for an English-speaking support team? Or a laborious chatbot conversation that still ends with "speak to an employee"? No right? You can just call us. You get direct contact with people who really know you, your company and the CRM software.
Continuity
As a family business without outside investors, we have only one focus: continuity. We make decisions for the long term, not for short-term gain. That's why we continually invest in the development of our software so that your CRM is always up to date.
Always accessible
All your data is stored and managed on Dutch servers, under Dutch law. This means maximum control and protection of your data. Our certifications endorse this.
Diana Zwagerman - Managing Director
"We help organizations increase customer satisfaction with our premium CRM software and services, keeping them growing. We enjoy doing this every day!"
CRM is in our DNA
For 40 years we have been listening to our customers' needs. With the commitment of our enthusiastic colleagues and Dutch sobriety, we help customers grow. Unlike many other CRM parties, Archie is completely Dutch. Development takes place in Oosthuizen and customer data is stored in our own Dutch cloud environment or on your premises if you choose on-premise.
So with Archie, your data and support are always close by.
What I care about:
"... is making sure Archie CRM is set up smartly so the customer saves time finding information immediately."
Lucas Karregat - Customer Success Consultant
"... is to build in solid functionality that gives our customers a competitive advantage."
Jori Seidel - Manager of Software Development
"... is that a customer with a question is helped quickly and well. And if necessary, I engage colleagues immediately.
Marc Gilling - Customer Support Specialist
"... is that our customers are in a secure environment so they don't have to worry about their data."
Bram de Jong - Privacy officer
Give each customer the attention that pays off
Turn personal attention into tangible results? It can be done!
With the Attention Monitor in Archie CRM, you can see at a glance whether your efforts are in line with the revenue and margin generated by a customer. The result?
Higher returns - Focus directly on customers with the greatest contribution and increase your profitability.
Proactive relationship management - Spot stagnant accounts before they walk away and re-establish rapport with a click.
Efficient sales - Stop wasting time on low-yield customers; spend your hours where they will yield the most.
Data-driven decisions - Clear visualizations link contact frequency to customer value, so your team knows exactly where opportunities lie.
Accelerate your revenue growth with strong customer relationships
Nope. Archie is not a one-hit wonder.
We have been in the software business since 1984!
Check out our development.
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![Archie 40 years]()
2024
This year, Archie celebrates its 40th anniversary with the launch of Archie CRM: a giant leap forward to a more integrated and intuitive CRM experience.
This provides users with the most user-friendly and progressive CRM software from the Netherlands.
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2022
Archie is launching a new look (logo, website) to match the enthusiastic, innovative club of colleagues who are ready to serve clients every day!
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2020
After many years of innovative developments, Archie Europe moves to its own premises in Oosthuizen. Diana Zwagerman becomes the new general manager.
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2010
Archie Europe introduced its own Cloud CRM hosting. This later proved to be a successful development from which many customers continue to benefit.
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1997
Archie Europe becomes independent and establishes itself in Purmerend. The focus is entirely on the development and delivery of customer relationship management and CRM software.
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1984
Archie Europe starts developing and selling software for PCs and local networks. From this arises the software product Archie for relationship management, marketing and sales support.
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1968
The current Archie Europe starts under the name AICA as an automation organization. Using mainframes, online services are provided to importers, car dealers and marketing agencies.
Some loyal Archie supporters
Request a 1:1 demo now!
Discover for yourself why leading companies trust Archie as their CRM solution. Request a personal demo now and experience the power of the most valued CRM software in the Netherlands. Start improving your relationship management today!
